issues

Details for Upcoming Second Ethereum Hard Fork (11.22.2016)

Please read our official statement regarding ShapeShift and the Ethereum hard fork, which will be occuring at approx. 6:30 am EST, Tuesday, November 22, 2016.

At approximately 6:30 am EST, Tuesday, November 22, 2016,  (block 2,675,000), the ETH network will undergo a hard fork in an attempt to resolve lingering network isseus. At the moment this seems to be an uncontentious change and things are expected to go smoothly.

Details for Upcoming Ethereum Hard Fork

Please read our official statement regarding ShapeShift and the Ethereum hard fork, which will be occuring at approximatly 9 am EST tomorrow, October 18, 2016.

At approximately 9 am Eastern (block 2463000), the ETH network will undergo a hard fork in an attempt to resolve the recent DDOS attacks on the ethereum protocol. At the moment this seems to be an uncontentious change and things are expected to go smoothly (see more on the Ethereum blog). 

ShapeShift团队关于以太坊的公告(10/13/2016)

一般来说,基于以太的交易需要几个小时(或者甚至一两天)才能进入第一个区块。 我们会继续保持以太市场开放,但是如果你使用它的话,请允许他们的延时。你不会损失任何资金,但是你可能无法看到他们很快到账。

Official Note on Ethereum from the ShapeShift Team (10/13/2016)

As some are aware, there have been ongoing malicious attacks on the Ethereum network over the past week or two. The attacks are changing and evolving, and as one vector is fixed, others are opened up. This struggle could continue for a while, unfortunately, though we’re confident Ethereum will emerge stronger. What this means for our users is this: Anyone doing an order with Ethereum (or Ethereum-based assets -- Reputation REP, Digix DGD and SingularDTV SNGLS) should expect considerable delays in their order processing. Generally, Ethereum-based transactions are simply taking hours (or even a day or two) to get into their first block.

A Timeline: ShapeShift Hacking Incident

Over the last few weeks, ShapeShift.io was the victim of several hacking incidents that ultimately resulted in us having to take down the website in order to fully investigate the hackings as well as rebuild infrastructure and securities. In order to provide you, our users, with a full breakdown of our reporting, we are releasing this post, which compiles all articles and updates that were released publicly to explain the scenarios. We compile this information for you, as it is of utmost importance to us that we are transparent with our loyal users.

How to Ensure Your Ether Order is Not Sent as a Smart Contract

UPDATE: ShapeShift now accepts contracts! Please read our blog post about how this works by clicking HERE

ShapeShift 101: How to Calculate the Instant Rate

One of the more important parts of using ShapeShift.io for your crypto exchanges is to understand what rate we are offering you and how you can calculate the rate so you know exactly how much you will receive when you do an exchange. On occasion we do have people who are not aware of how this works or how to calculate. No problem at all! This post will help guide you through the process.

ShapeShift 101:如何计算即时兑换率

使用ShapeShift.io进行秘密交易非常重要的一部分是了解我们提供给你的兑换率,以及如何自己计算兑换率,这样进行交易时你就可以知道你将收到的数额。有时我们确实会碰到一些不了解这如何工作或者不知道怎么计算的用户。没问题!这篇文章将帮助你熟悉这个过程。

PLEASE READ: Note on Scam Social Media Accounts and Website

Over the last few months we have had various reports of various scamming accounts being created on our social media accounts, as well as copy cat websites. With this becoming more of an issues over the last month, we would like to make a few notes about how to avoid falling victim to these scammers.

The reports that we have received from users that have become victims where found in the following ways:

SCAM SITE: URL ShapeShit.io Scamming Users

Please note, it has been reported that there is a scamming website called "ShapeShit.io" ("Shit" instead of "Shift"). This website mirrors the ShapeShift front page and provides the same bitcoin deposit address to every users so users will deposit bitcoin into their account, but they do not exchange the funds. You can see this scam website HERE.