Most of our ShapeShift users know how to do our basic “Quick” transactions, but many do get confused with how to utilize our “Precise” orders, nor do they understand the benefits or differences between the two. Here we will walk you through why you would want to use the Precise options and well as step-by-step instructions on how to successfully complete a Precise order.
Believe us, we know how frustrating it can be to have a transaction fail on ShapeShift. Our staff doesn’t like it any more than you do. So how can you best ensure that your transaction completes quickly and without failure? Here are our top 3 tips on doing successful transactions.
Tip # One: Deposit an amount that is between the order limits
Our support team can tell you, we get A LOT of requests for funds to be returned after a transaction has failed. Although we do our best to get back to your return requests within an hour during our business hours, we understand it can be a pain to have to wait for your funds to be returned. GOOD NEWS! We have an instant solution to your return problems.