Important Bitcoin Hard Fork Information

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UPDATE Aug 1: We are back online after the Bitcoin hard fork. Bitcoin network appears normal. We will update when/if we decide to add BCH to ShapeShift.

IMPORTANT BITCOIN HARD FORK INFORMATION:

  • July 31, 2017:

    • At approximately 10:30 pm EDT, ShapeShift will turn off BTC trading

  • August 1, 2017:

    • At approximately 12 am EDT, all trading will be disabled until further notice

    • Bitcoin will hard-fork into two chains (Bitcoin and “Bitcoin Cash”)

  • After August 1, 2017 (hours, days, or even weeks)

    • ShapeShift will turn back on trading of Bitcoin and other assets

    • It will be safe to again send/receive bitcoins. Please check with your wallet provider for updates and details.

Dear ShapeShift Customers:

In preparation for the proposed Bitcoin Cash (aka BCC) fork set to occur on August 1st, ShapeShift would like to notify our customers regarding our handling of the event.

On July 31, ShapeShift will temporarily turn off all trading capabilities across the platform (web, mobile, and API). This means it will not be possible to buy or sell digital assets on ShapeShift.  Trading will remain turned off until we feel that a clear outcome of the fork has been determined.

ShapeShift may decide to support some non-Bitcoin trading pairs (for example ETH to DASH, etc), but this will be at its discretion and should not be assumed.

If you were in the middle of a transaction that involved a bitcoin input or output when ShapeShift turns off trading, your order will complete but may take extra confirmation time (perhaps as long as a few hours). If you have questions about the status of an order, please contact our support team and they will take care of you.

As ShapeShift has no control over this Bitcoin fork, we have no way of predicting when we will able to provide Bitcoin trading services again. BTC trading will be re-enabled when the network has been deemed safe (ie when the results of the fork are clear).

The best way to stay up-to-date with Bitcoin fork updates as they relate to ShapeShift is by joining our networks:

Thank you for your patience and understanding during this time. Bitcoin will be fine, the storm will end, and sunny skies will emerge. Hodl tight until then. We appreciate your continued patronage!

- The ShapeShift Team